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Archive for the Healtcare Category

Defining The Scope Of Customer Service In The Healthcare Field

Defining The Scope Of Customer Service In The Healthcare Field

The concept of customer service in healthcare was not actually prevalent till the Affordable Healthcare Act 2013 introduced a new definition of healthcare service, requiring patients to evaluate the standard of healthcare services on the basis of parameters, such as communication with doctors and nurses about diagnosis, treatment, and medicines, and the responsiveness of the hospital staff, as part of its Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey.

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HealthCare Trends

HealthCare Trends

Health Care Trends For Technology – Infographic Mobile networking and desktop visualization are just the beginning of cutting edge technology effecting the healthcare industry. Check out what’s new and what’s transforming the medical world as we know it and discover what else is on the horizon. The

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