Calculate The Cost For A Doctors Answering Service In 2020
Are you looking for the best rates for doctors answering service in 2020? The average doctors answering service will cost you between $70 – $160 a month. Learn about the factors that affect these rates, the benefits of such service, & more!
You’re a medical professional responsible for diagnosing and caring for patients. With this important priority, the customer service of your office may not easily be forefront.
However, poor customer service may be one of the biggest detriments to a medical practice out there. Because of this, a doctor’s answering service in 2020 is something no office should be without.
Streamline your patient communication and maintain privacy with the perfect doctor’s answering service.
Benefits of a Doctor’s Answering Service in 2020
A doctor’s answering service in 2020 is a call center hired to handle all phone communications between a doctor and their patients. This helps doctor’s offices provide friendly, personal communication to their patients 24/7.
An answering service provides patients with information like office hours and appointments scheduled. The doctor and medical staff can spend less time answering basic questions over the phone and more time providing care.
Doctor’s answering services even go a step further by scheduling appointments for patients 24/7, any day of the year. They can also assign prescriptions and screen incoming calls.
A doctor’s answering service only employs enough professionals to care for the doctor’s needs. This means less waste and more action for your office.
List of Medial Answering Service Benefits:
- saves time
- saves money
- better communications
- 24 hour availability
- track and record all messages
- HIPAA complaint
Perhaps one of the greatest benefits of a doctor’s answering service is the reduction of missed appointments. With over $150 billion U.S. healthcare dollars wasted a year by missed appointments, an answering service can save your office.
Your answering service will make personal calls to remind patients of appointments so you can keep appointments.
Medical Answering Service Cost, Rates, and Plans
When deciding whether a doctor’s answering service is right for your office, be aware that the weekly average cost is around $36. This cost can vary depending on the number of calls your service manages. Your total rate for a medical answering service in 2020 will largely be driven by to total volume of calls, and the length of each call. The length of each call is driven by the amount of information you will need the call center agent to collect from your patients. Here’s what most doctors offices pay for their answering services.
Here’s How Much A Doctors Answering Service Cost:
- $70 – $160 a month – Average cost for 100 calls.
- $250 – $400 a month – Average price range for 300 minutes.
- $0.89 – $1.29 per minute – Price range per agent live time.
- $0.69 – $1.33 – Estimated cost per inbound call taken.
- $0 – $100 – Typical set up cost.
The cost will also depend on whether you choose to request a Spanish-speaking team member to handle Spanish calls.
With the right answering service, you can customize your service to match your particular office’s needs. Some services charge based on the number of calls while others base the cost on time spent on the phone.
What Type of Doctors Use an Answering Service?
A variety of physician specialties are perfect candidates for a doctor’s answering service in 2020. Some common specialties that benefit from such a service include:
- Primary Care Physicians
- Orthopedic Physicians
- Pain Management Physicians
and more. Answering services are beneficial for hospitals or other offices that need after-hours communication. You won’t need to pay an employee to stay late through the night to avoid missing any calls.
Learn More About Answering Service Options
Provide better all-around care for your patients with improved communication and availability. People enjoy the idea of being able to contact their providers as needed and this solution makes that easier for them and for you.
If a doctor’s answering service in 2020 sounds like a perfect fit for your office, learn more about how after-hours services can assist you today.