Medical Call Center Services | Low Monthly Fee & No Contracts
Rapid Response Phone Message Service – Compare Prices and Save
A 24 Hour Medical Call Center Service offers a nice array of benefits to all types of medical professionals. Today remote receptionist services are used by major hospitals, thousands of doctors, and healthcare facilities everywhere. The business of medicine and patient health often requires the use of a professional 24×7 doctors answering service that is both secure and fully HIPAA compliant.
MEDICAL CALL CENTER SERVICES OUTSOURCING – BENEFITS:
- Medical Calls Answered 24×7
- Schedule Appointments With Patients
- Real-Time Message Delivery
- HIPAA Compliant Medical Call Service
- Call Recording & IVR Solutions
- EMR Data Entry
- No Long Term Contracts
Our team and our call center partners understand medical terminology and the importance of patient privacy and are thoroughly trained to meet the ever-changing demands of the healthcare industry.
A MAS, or Medical Answering Service can help you get great pricing from a reliable answering service that handles prescription refills, appointment scheduling services, and call dispatching. Let our team connect your practice with a professional virtual receptionist service that is compassionate to each patient’s needs. Their agents will answer your telephone calls with perfect accuracy and then timely deliver your messages by email, fax, text message, or online access.
Read our article on 5 Reasons to Use a Medical Answering Service
Need HIPAA Compliance Phone Answering Support?
MEDICAL CALL CENTER SERVICE – WHO WE SERVE:
- Primary Care Physicians
Once a new medical office has established a base of patients they may choose to offer them a more complete service to continue to serve them better and grow the practice. If you take advantage of the modern technology to offer excellent medical services why not also take advantage of a modern state-of-the-art call center. This is a surprisingly low-cost service you can offer to your patients that may need some assistance after hours such as during the night, weekends, and public holidays.
We all know that even a minor accident or fall will not necessarily occur between 9am and 5pm on Monday to Friday. Life happens around the clock and such so do injuries and medical emergencies. By having live Answering Services you are offering another level of service to your patients that is very valuable. Patients can call their doctors and physicians answering service outside or surgery hours and get reassurance about a simple common cold or upset stomach that may not serious enough to take them to the emergency room at the local hospital.
24X7 MEDICAL CALL CENTER SERVICE SOLUTIONS
- Automated Interactions
- Online Patient Scheduling
- Automated Messaging
- Post Discharge & Patient Satisfaction Surveys
- Physician Referral Services
- Bilingual Agents
- Insurance Verification
A MAS service is the perfect solution for non-emergency medical events, Medicaid transportation, and emergency dispatch services. Your callers deserve the best customer service and innovative technology solutions geared towards aiding your community and the people who live there.
Perhaps the patient lives miles from the nearest hospital and just needs to know the doctor’s opinion about how to take a prescription and if they should seek immediate medical attention for a symptom. Whatever the scenario a medical call center will allow the doctor on call to have constant communications with their patients when necessary.
When it comes to a personal medical situation many people do not feel comfortable leaving private details on a telephone voice mail and will often hang up and try calling another medical office. As soon as they realize they have reached a telephone answering machine you may have lost that potential new patient. By having a live answering service for medical offices that can take calls any time of the day or night or day of the week you have a greater opportunity of acquiring a new patient.
People prefer to talk with a person who can understand their anxiety in a situation and realize how important the call is to them, all they need is some reassurance and they will feel the catch much better.
Great customer service is expected in today’s world of modern businesses and that includes medical centers and physician practices so you need to offer excellent customer service to keep your customers and to attract new patients. By combining custom IVR systems with live answering services for medical offices you will be able to offer first-class service to all of your patients and colleagues and they will appreciate the extra effort and endless support offered by your office.
By providing this excellent feature to patients you are providing them with a quality 24×7 customer service solution. Have your calls answered 24×7 by a Medical Call Center Service and you’ll discover for yourself all the benefits that doctors in all types of practice have grown to love.
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Modern advancements in technology allows medical call centers to offer many useful tools to the medical world. Aside from cutting-edge healthcare solutions, new technology has also made major improvements in the efficiency of medical answering services.
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