Three Reasons Why People Expect 24 Hour Patient Care And Support

Three Reasons Why People Expect 24 Hour Patient Care And Support

Three Reasons Why People Expect 24 Hour Patient Care And Support Curious about why more medical professionals are using answering services? People expect round the clock patient care and support: here’s why. The customer comes first, always. That’s been the basic mantra of successful businesses dating back

Read more

Call Answering Service Makes Medical Practice More Efficient

Call Answering Service Makes Medical Practice More Efficient

Why Medical Call Answering Service Help Can Make Your Practice More Efficient Do you feel like your practice could run a little smoother? Call answering service help can make your practice more efficient. Thinking about hiring medical answering services? Trying to decide if it will be the

Read more

Improving Doctor Patient Communication

Improving Doctor Patient Communication

Three Essential Tips For Improving Doctor Patient Communication Do you feel like things are getting lost in translation at work? Here are are easy tips for improving doctor-patient communication. It can be frustrating for a physician when their patients leave the consult unsatisfied. Many patients might tell

Read more

Find A Medical Answering Service For Your Office

Find A Medical Answering Service For Your Office

A Guide To Finding The Right Live Medical Answering Service For Your Office Clinics are perhaps the most important businesses to work with answering services. Patients and other medical professionals highly value the benefit of getting in touch with an office after-hours. Here’s what you need to

Read more

Appointment Scheduling

Appointment Scheduling

Appointment Scheduling Answering Service For Doctors A medical office makes and receives constant phone calls. See how you can save time and make appointment setting efficient with a doctor answering service. On average, a doctor sees about 19 patients every day. Now, this may seem a very

Read more

Top Qualities Of An Effective Medical Receptionist

A study, published in the Journal of Medical Practice Management, suggests that 96 percent of patient complaints are the results of poor customer service whereas the remaining 4 percent is the outcome of misdiagnoses and poor quality of clinical care. This boils down to the fact that you should take proper measures to boost the level of your customer service to make it reflect the glory of your brand. With the front-desk being an important part of your customer service team, you may want to make sure that you hire a medical receptionist who has certain inherent customer-service skills.

Read more

Improving Customer Service Through Social Media

Improving Customer Service Through Social Media

While every business wants to promote great customer experience, but there are instances when things go wrong. Due to advancements in information technology, today’s customers are well-informed and aware of the level of service that they can expect from service providers.

Read more