Three Reasons Why People Expect 24 Hour Patient Care And Support Curious about why more medical professionals are using answering services? People expect round the clock patient care and support: here’s why. The customer comes first, always. That’s been the basic mantra of successful businesses dating back
Why Medical Call Answering Service Help Can Make Your Practice More Efficient Do you feel like your practice could run a little smoother? Call answering service help can make your practice more efficient. Thinking about hiring medical answering services? Trying to decide if it will be the
Three Essential Tips For Improving Doctor Patient Communication Do you feel like things are getting lost in translation at work? Here are are easy tips for improving doctor-patient communication. It can be frustrating for a physician when their patients leave the consult unsatisfied. Many patients might tell
A Guide To Finding The Right Live Medical Answering Service For Your Office Clinics are perhaps the most important businesses to work with answering services. Patients and other medical professionals highly value the benefit of getting in touch with an office after-hours. Here’s what you need to
10 Advertising Tips for Doctors Whether you’re just starting your practice or you want to bring in more patients, you have to know how to market yourself. Here are 10 advertising tips for doctors that work! In the healthcare industry, it can be hard to navigate the
Top Medical Colleges – Best Universities For Careers in Medicine If you are considering a professional career in the healthcare field you may consider these top rated medical colleges. A doctor is someone who is trained to maintain or restore human health through the practice of medicine. Doctors
Giving Back – Supporting Orphans Join us on October 17, 2017 to help support orphans all across the world. What are Orphans? An orphan (from the Greek: ορφανός orphanós) is a child whose parents are dead, unknown, or have permanently abandoned him or her. In common usage, only a child
Appointment Scheduling Answering Service For Doctors A medical office makes and receives constant phone calls. See how you can save time and make appointment setting efficient with a doctor answering service. On average, a doctor sees about 19 patients every day. Now, this may seem a very
A study, published in the Journal of Medical Practice Management, suggests that 96 percent of patient complaints are the results of poor customer service whereas the remaining 4 percent is the outcome of misdiagnoses and poor quality of clinical care. This boils down to the fact that you should take proper measures to boost the level of your customer service to make it reflect the glory of your brand. With the front-desk being an important part of your customer service team, you may want to make sure that you hire a medical receptionist who has certain inherent customer-service skills.
While every business wants to promote great customer experience, but there are instances when things go wrong. Due to advancements in information technology, today’s customers are well-informed and aware of the level of service that they can expect from service providers.
