Three Reasons Why People Expect 24 Hour Patient Care And Support

Three Reasons Why People Expect 24 Hour Patient Care And Support

Three Reasons Why People Expect 24 Hour Patient Care And Support Curious about why more medical professionals are using answering services? People expect round the clock patient care and support: here’s why. The customer comes first, always. That’s been the basic mantra of successful businesses dating back

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Find A Medical Answering Service For Your Office

Find A Medical Answering Service For Your Office

A Guide To Finding The Right Live Medical Answering Service For Your Office Clinics are perhaps the most important businesses to work with answering services. Patients and other medical professionals highly value the benefit of getting in touch with an office after-hours. Here’s what you need to

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Top Qualities Of An Effective Medical Receptionist

A study, published in the Journal of Medical Practice Management, suggests that 96 percent of patient complaints are the results of poor customer service whereas the remaining 4 percent is the outcome of misdiagnoses and poor quality of clinical care. This boils down to the fact that you should take proper measures to boost the level of your customer service to make it reflect the glory of your brand. With the front-desk being an important part of your customer service team, you may want to make sure that you hire a medical receptionist who has certain inherent customer-service skills.

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