You might have set up a professional workplace with all required resources in place and you may be having a great business strategy to accomplish your business plans, but have you decided who will receive calls on your behalf? While you may consider receiving calls directly, but think twice before you really decide to handle your own calls. Have you ever thought that when you handle your own calls, the callers may view you as “unprofessional”? When you pick up a call and greet the caller by saying, “Hi, this is James Management Consultancy, and this is James speaking”, the caller may not perceive you as someone reliable. Busy business owners do not have much time to handle phone calls by themselves and if you receive a call by yourself, you indicate that you do not have adequate work to take care of.
