Answering Service for Pharmaceutical Companies Your company’s goal is to help people through chemistry, and that includes the chemistry between your over-the-phone representatives and physicians, medical practitioners, patients, and everyone else. People call pharmaceutical companies all the time for a variety of reasons, and handling each of
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How a HIPAA Compliant Call Center Service Assists Healthcare Providers You know that partnering with a call center could greatly improve your medical office’s efficiency and cost-effectiveness, but you’re worried about confidentiality, security, and the reliability and accuracy of the patient information you receive when some unknown,
Read more →How Electronic Health Records Connect Doctors and Patients As a doctor you want to give your patients access to their medical data effectively and quickly, and likewise your patients want the same, especially so they can cut out the hassle of taking multiple tests of repetitive exams.
Read more →How an Answering Service Captures Leads for Doctors We might live in the Computer Age and with the streamlined connectivity of the World Wide Web, but most doctor’s appointments—for new and existing patients alike—still start with a phone call. If your medical office doesn’t have someone answering
Read more →How a Nurse Triage Answering Service Works When a medical office or emergency department receives an urgent call from a patient, family member, or care provider, there are several key factors that will determine the outcome in terms of health and in terms of creating a favorable
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Tips for Reducing the Cost of Health Care Answering Services A medical answering service can be a great way for your practice to save time and money, but they can also cost you more than they need to if you aren’t taking control of your incoming calls and
Read more →Discover Why Doctors Use Medical Answering Services to Build Their Practice It’s hard to believe that something as simple as how you answer your phones can be the decisive factor in whether your medical practice grows or folds, but the fact is that over-the-phone business and general
Read more →Medical Answering Service for Improving Patient Experience Whether they’re calling with a medical emergency or simply to schedule an appointment, few things are more frustrating for medical patients than being unable to reach their doctor’s office. Answering machines and voicemails just don’t cut it, and being put
Read more →Online Reputation Management Solutions For Doctors So you spent years building up your medical reputation in the community and in a matter of minutes one dissatisfied patient has plastered the internet with untrue and unverified complaints about your healthcare practice. Online Reputation Management for Doctors and Physicians has now become
Read more →Patients Spreading Bad Medical Service Complaints and How to Fix it If a doctor or nurse makes just one mistake it can literally spread to hundreds of local consumers within seconds of happening and it’s costing many medical professional a ton of money, even if they are
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