Your patients have many options when it comes to choosing a physician and you have just one option to ensure patient retention. Patient retention typically depends on patient satisfaction and that is why, today’s medical practice is more client-centric and is based on the deployment of innovative services that aim to enhance the doctor-patient interaction experience.Read more →
For someone facing a medical emergency, calling a doctor is literally like holding on to a lifeline.
Unfortunately, medical emergencies don’t always strike when a doctor is available and during the working hours of a clinic or hospitable. This is where a medical answering service is handy.
It is not always possible that a patient’s medical emergency coincides with the working hours of the doctor’s office. Being available to your patients is an intrinsic part of being a good doctor or medical establishment.
By making use of a medical answering service, doctors can be sure that their patients are attended to even. . .
As the Holidays Approach, Measure the Impact of a Medical Answering Service When the holiday season descends on a business, it can place a number of additional stresses on operations that aren’t present throughout the year. Medical offices are certainly not immune from these effects. Indeed, theRead more →
Focusing on Quality When Hiring an Answering Service for Your Medical Practice Everyone has been feeling the pinch for the last several years as costs rise and profits drop. However, there are places to scrimp and save every penny, and others where you have to spend a littleRead more →
Is the Doctor in? Answering Services in the Healthcare Field A lot of substantial overhead is involved with maintaining any type of office in the healthcare field. The cost of facilities, staffing, and equipment has been steadily on the rise. This means that to stay in theRead more →
What You Need to Know Before You Hire a Medical Answering Service If you run a modern medical office, chances are you’ve looked into partnering with a medical answering service to take care of your initial inbound calls. A team of offsite virtual receptionists can save yourRead more →
How a Medical Appointment Setting Answering Service Works Modern technology is supposed to make medical offices run faster, more efficiently, and more securely, though that doesn’t always seem to work as well in practice as it does in theory. There’s one tried and true innovation that canRead more →
Answering Service for Pharmaceutical Companies Your company’s goal is to help people through chemistry, and that includes the chemistry between your over-the-phone representatives and physicians, medical practitioners, patients, and everyone else. People call pharmaceutical companies all the time for a variety of reasons, and handling each ofRead more →
How a HIPAA Compliant Call Center Service Assists Healthcare Providers You know that partnering with a call center could greatly improve your medical office’s efficiency and cost-effectiveness, but you’re worried about confidentiality, security, and the reliability and accuracy of the patient information you receive when some unknown,Read more →