Is the Doctor in? Answering Services in the Healthcare Field A lot of substantial overhead is involved with maintaining any type of office in the healthcare field. The cost of facilities, staffing, and equipment has been steadily on the rise. This means that to stay in the black, you need to find ways to trim […]
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Communicating Your Medical Practice’s Way to Lower Financial Risks No one outside the medical community truly understands or appreciates the financial risks of running a medical office or practice. Payment cycles, billing issues, and ongoing changes to Medicaid and Medicare mean you’re vulnerable to cash shortfalls, on-payments, and penalties that can seem out of your
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What You Need to Know Before You Hire a Medical Answering Service If you run a modern medical office, chances are you’ve looked into partnering with a medical answering service to take care of your initial inbound calls. A team of offsite virtual receptionists can save your office time and money with reduced human resource
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The Latest in Healthcare is “Doctors Appointment by Video”. Will it Last? Study Reveals Answers in Infographic A combination of long wait times and new age technology have spurred new ways of getting medical attention in as little as 3 minutes and a surprising number of people are taking to it, especially adults between the
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How a Medical Appointment Setting Answering Service Works Modern technology is supposed to make medical offices run faster, more efficiently, and more securely, though that doesn’t always seem to work as well in practice as it does in theory. There’s one tried and true innovation that can unquestionably improve your medical office’s functioning, your staff’s
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Answering Service for Pharmaceutical Companies Your company’s goal is to help people through chemistry, and that includes the chemistry between your over-the-phone representatives and physicians, medical practitioners, patients, and everyone else. People call pharmaceutical companies all the time for a variety of reasons, and handling each of those calls promptly, courteously, and professionally can present
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How a HIPAA Compliant Call Center Service Assists Healthcare Providers You know that partnering with a call center could greatly improve your medical office’s efficiency and cost-effectiveness, but you’re worried about confidentiality, security, and the reliability and accuracy of the patient information you receive when some unknown, offsite virtual receptionists are fielding all of your
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How Electronic Health Records Connect Doctors and Patients As a doctor you want to give your patients access to their medical data effectively and quickly, and likewise your patients want the same, especially so they can cut out the hassle of taking multiple tests of repetitive exams. This infograpic can help your patients fully understand
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How an Answering Service Captures Leads for Doctors We might live in the Computer Age and with the streamlined connectivity of the World Wide Web, but most doctor’s appointments—for new and existing patients alike—still start with a phone call. If your medical office doesn’t have someone answering those calls all day, every day, chances are
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How a Nurse Triage Answering Service Works When a medical office or emergency department receives an urgent call from a patient, family member, or care provider, there are several key factors that will determine the outcome in terms of health and in terms of creating a favorable impression. Chances are the caller will be somewhat
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